Accessibility | Inclusive design process | Inclusive design standards
Developed various accessibility guidance for designers working with agile processes to champion digital inclusion.
Plain Language & Accessibility
A presentation for designers on the why and how of plain language in human-centered design.
Digital Inclusion Guidance
A short guide on how to apply plain language when designing accessible digital experiences.
Accessibility in the Discovery phase: A quick guide
A guide for designers on how to include accessibility in the early stages of a project.
Service design and accessibility
An accessibility use case map to prioritize accessibility improvements to allow Veterans with different disabilities to check-in to medical appointments. Opportunities identified across key user journey digital and non-digital touch-points.